FAQ

How long does delivery usually take?
Most orders arrive within 7–10 business days.

Do you charge for shipping?
No. Shipping is always free.

Which countries do you ship to?
UK, Ireland, and the USA.

What if my order arrives damaged?
Contact us within 48 hours with photos and we’ll resolve it.

Can I return blankets or pillows?
Yes, as long as they are unused and returned within 30 days.

Who pays return shipping?
The customer, unless the item is faulty or incorrect.

How long do refunds take?
Refunds are processed within 7 business days after inspection.

Can I cancel my order?
Yes, if it hasn’t shipped yet.

How do I track my order?
Tracking details are emailed after dispatch.

Do you have a physical store?
No — Voidun is online only.

Is checkout secure?
Yes. All payments are encrypted.

How can I contact you?
📧 info@voidun.com (response in 1–2 business days)

Phone: +47 909 10 804

Address: 32 115 Roslea Dr., GLASGOW, G31 2RT, United Kingdom

Email: info@voidun.com

Please contact us. We respond within 24 hours.

Support:
Phone and Live Chat Support: Monday - Sunday: 08:00 - 18:00 (GMT)